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What Does The Path To Business Coaching Look Like?

What Does The Path To Business Coaching Look Like? When a flock of birds flies off into the sky, do they know where they are going? Did they talk about it just before take-off or maybe one lifted off and the rest followed? What we know is when birds fly in formation...

Caveat Venditor | So You Have Bad Customers?

William Nozak, MBA   Better or Best Fit Customer I did not say reviews! Maybe the impression was that there were no bad customers. You know, if the customer pays, then they are, by definition, good. I cannot agree less. If we cannot agree that there is ‘bad’ anything,...

Information Sharing | A Little Help From My Friends

A Little Help From My Friends William Nozak, MBA  Do you feel like a bug in a paint bucket? I was painting the exterior of the hut for the next Harper’s Hut location, I looked down in my paint bucket, and there was a bug. Most people would pick it out and flick it...