So You Have Bad Customers?

So You Have Bad Customers? Better or Best Fit Customer I did not say reviews! Maybe the impression was that there were no bad customers. You know, if the customer pays, then they are, by definition, good. I cannot agree less. If we cannot agree that there is ‘bad’...

Information Sharing | A Little Help From My Friends

Information Sharing | A Little Help From My Friends A Little Help From My Friends William Nozak, MBA  Do you feel like a bug in a paint bucket? I was painting the exterior of the hut for the next Harper’s Hut location, I looked down in my paint bucket, and there was a...